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T here is a widely shared perception that Management Information Systems (MIS) research has significantly improved in both quantity and quality over the past decade. Most MIS academics and practitioners have strong opinions about who the leading MIS researchers are and which institutions are on the cutting-edge with respect to MIS research. To a large(More)
The rapid spread of technological innovations like mobile data services (MDS) has made mobile computing a fact of everyday life for many people. Therefore, we need to understand the contribution of mobile computing to overall quality of life (QoL). Employing the satisfaction hierarchy model and bottom-up spillover theory, this study proposes a theoretical(More)
Many companies recently have been choosing information technology (IT) outsourcing in response to complicated information systems and various internal requirements. In order to monitor and maintain a high quality of IT outsourcing vendors' services, it is necessary to develop a system to evaluate IT outsourcing customer satisfaction. The system can be used(More)
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