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Recognizing the need for analyzing large amounts of data in the study of online support communities, an automated content analysis method is introduced in this article. By adopting machine learning techniques and tools, this method requires minimal manual intervention while capable of analyzing large amounts of data automatically. Through this method,(More)
The phenomenon of social support – aid and assistance exchanged through social relationships and interpersonal transactions – has been studied for decades with a focus on discovering the mechanism that lies between support exchange and personal well-being. In the age of the Internet, researchers also have shifted their focus to online support exchange.(More)
While a variety of information technology (IT) acceptance and use models have been extensively examined and validated in numerous contexts, most studies have been conducted in western cultures, and thus not much is known about the probable moderating role of culture on the relationships between the constructs in those models. To fill this gap in the(More)
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