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Confusion, frustration and anxiety are caused by the ineffective communication in healthcare system. Patients and family members usually have a hard time to acquire necessary information in hospitals. The healthcare literacy, a wide range of patient-age population, and the text-only teaching sheets are important factors to block the communication.(More)
INTRODUCTION Corneal donations do not fill the transplant demand. The waiting list had 5512 individuals in Brazil and 143 in Rio Grande do Sul in December 2012. The aim of this study was to identify the reasons for family refusal of ocular tissues donation. METHODS This retrospective study analyzed interview records for ocular tissue procurement performed(More)
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