Konrad Walser

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This article sets out a paradigmatic BPM framework of public administration developed on the basis of a pioneering organisational concept of public administration. In conjunction with the corresponding BPM framework, standardisations have been undertaken, for example with respect to the invent-tory of services and for tools and platforms for the(More)
In the private sector business process management is a common and well-established practice. In the public administration in Europe, this does not hold true to the same degree. However, currently we observe some considerable challenges. Important keywords such as eGovernment, networking, interoperability, compliance and governance and their relation to the(More)
Im vorliegenden Beitrag wird möglichen Zusammenhängen zwischen den Themenbereichen IT-Strategie, IT-Governance und IT-Management nachge-gangen. Thematisiert wird weiter die Mittlerrolle der Unternehmensarchitektur zwischen diesen Themenbereichen. Damit soll die aktuell unterdotierte Rolle des Unternehmensarchitekturmanagements als zentraler Mittler in(More)
This article outlines a business and application architecture for policy-making organisations of public administrations. The focus was placed on the derivation of processes and their IT support on the basis of the policy-cycle concept. The derivation of various (modular) process areas allows for the discussion of generic application support in order to(More)