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This paper describes the impact of Critical Success Factors (CSFs) across the stages of Enterprise Resource Planning (ERP) implementations using the responses from 86 organizations that completed or are in the process of completing an ERP implementation. Our results provide advice to management on how best to utilize their limited resources to choose those(More)
An important problem in probabilistic description is to understand who are the key players, which activities associated with enterprise system implementations are important, and when their effect is most prevalent across the IT development stages. Using an information theory approach, we analyze the fit between their importance, as noted in the current(More)
Post-project reviews constitute a valuable learning device for IT organizations to help later project teams avoid making the same mistakes and improve systems development practices. Despite its importance, empirical research on post-project review practices is sparse. Based on a nationwide questionnaire survey of lessons learned from Y2K projects, this(More)
This paper illuminates significant relationships between three major knowledge management (KM) design dimensions and the perceived ability of 150 organizations to retain their knowledge workers. Knowledge worker retention is a critical challenge for today's organizations as they face increasing global competition with its demands for even more such workers,(More)
The overall aim of this study was to add to the sparsely researched field of e-book usage and acceptance and examine student perceptions of a required e-book in seven sections of an introductory MIS course. Using constructs from the general technology acceptance model (TAM) as well as web usability items pertaining to navigational ease and visually pleasing(More)