Kimmo Tarkkanen

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In large-scale IT implementations the iterative system development and system tailoring to organization-specific needs begins after a tendering process is over. In the tendering process a procuring organization defines usability requirements, evaluation procedures and selection criteria, while IT vendors try and build and propose solutions that best fulfill(More)
Request-for-proposals (RFP) are documents in IT tendering that define the selection criteria, evaluation procedures and system requirements including system usability. IT vendors' perspective on RFP-originated system configuration and usability design is less studied than of IT procuring organizations. Analysis of empirical data collected from large IT(More)