Kim Goodwin

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SHS.com (Shared Healthcare Systems) provides software solutions and services for the senior healthcare market. In 1998, SHS engaged Cooper to help design a next-generation healthcare information system that would for the first time provide true integration of clinical, financial, and case management information, allowing comprehensive management of(More)
Personas for use in interaction and interface design have generated a great deal of interest, but the method is still relatively new. This panel brings together professionals who have used personas to solve real business problems. The panelists will describe the methods they have developed to put personas to work in their organizations and how the use of(More)
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