Kevin Johnsrude

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This paper reports on TaskTracer --- a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to successfully complete tasks. The system monitors users' interaction with a computer, collects detailed records of users' activities and resources accessed, associates(More)
Knowledge workers spend the majority of their working hours processing and manipulating information. These users face continual costs as they switch between tasks to retrieve and create information. The TaskTracer project at Oregon State University is investigating the possibilities of a desktop software system that will record in detail how knowledge(More)
Knowledge workers spend the majority of their working hours processing and manipulating information. These users face continual costs as they switch between tasks to retrieve and create information. The TaskTracer project at Oregon State University investigates the possibilities of a desktop software system that will record in detail how knowledge workers(More)
This document presents qualitative results from interviews with knowledge workers about their recovery strategies after interruptions. Special focus is given to when these strategies fail due to the nature of the interruption and existing computer support. Potential solutions offered by participants to overcome some of these problems are presented. These(More)
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