• Publications
  • Influence
Usability Heuristics for the web
  • 49
  • 3
Positive Test Bias in Software Testing Among Professionals: A Review
Fundamental but virtually unexplored issues in human-computer interaction involve the roles of biases in software engineering tasks. In studies of naturalistic testing tasks, as well as ones whichExpand
  • 20
  • 3
A framework for classifying personalization scheme used on e-commerce Websites
TLDR
We develop an algorithm for classifying Web sites into high, medium and low personalization support and apply it to a set of well-known Web sites such as amazon.com. Expand
  • 87
  • 2
  • PDF
Sleuthing in HyperHolmes : aTM an evaluation of using hypertext vs. a book to answer questions
TLDR
This paper presents the results of an experiment which examined the performance and navigation strategies of users engaged in a question-answering task using either a hypertext encyclopedia of Sherlock Holmes facts (the HyperHolmessyTMstem) or the traditional paper form. Expand
  • 52
  • 2
Empirically-based re-design of a hypertext encyclopedia
TLDR
This paper reports on the processes used and guidelines discovered in re-designing the user interface of the hypertext encyclopedia, HyperHolmes. Expand
  • 24
  • 1
How to bring HCI research and practice closer together
TLDR
This special interest group probes potential problems between HCI researchers and the practitioners who are consumers of research, to explore the extent of the problems and propose possible solutions. Expand
  • 16
  • 1
  • PDF
Usability engineering for the Web
TLDR
The ability to be "cool" on the World Wide Web --that is, taking advantage of the latest and greatest features--has been an important factor for those who want to stand out from the crowd. Expand
  • 11
  • 1
  • PDF
An Information Architecture Perspective on Personalization
  • Keith Instone
  • Computer Science
  • Designing Personalized User Experiences in…
  • 2004
TLDR
Information architecture is the structural design of shared information environments (AIA, 2003). Expand
  • 8
  • 1
Design and adoption of social collaboration software within businesses
TLDR
This special interest group will address the issues around social collaboration software in the business setting. Expand
  • 12
  • 1
  • PDF
Hypertext or book: Which is better for answering questions?
TLDR
An important issue in the evolution of hypertext is the design of such systems to optimally support user tasks such as asking questions. Expand
  • 43
  • PDF
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