Kathy L. Cossick
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A Synthesis of Research on Requirements Analysis and Knowledge Acquisition Techniques
Requirements analysis (RA) involves end users and systems analysts interacting in an effort to recognize and specify the data and information needed to develop an information system. In the design of… Expand
Management Policies to Improve the Effectiveness of Multi-Station Service Organizations*
A SLAM based simulation model of a multi-station, tandem queuing structure characteristic of a variety of service systems is employed to test various design options for the system. The model is based… Expand