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Nurse leaders play a critical role in patient safety. They are essential in building a culture of safety and engineering resilience into workflows and patient care processes enabling healthcare organizations to progress toward high reliability. In part 1 of this 2-part series, the authors discuss the critical nature of a safety culture: why trust and… (More)
This article describes the development and evolution of governing boards and summarizes critical findings from a research study on hospital governing boards. The purpose of the research was to examine factors that measure performance of governing boards and the relationship of governing board effectiveness to the organizational performance of hospitals.… (More)
Hospitals and health systems today are challenged by the lack of consistent workforce planning which has resulted in a significant dearth of effective succession planning strategies and tactics for the executive suite as well as middle management. This article discusses how the healthcare industry lags behind other corporate organizations in creating a… (More)
Last month in Part 1, the authors discussed the critical aspects associated with building a safety culture and holding staff and leadership accountable through measurement and expected performance. Sustaining a safety culture begins with the human aspects but must reach beyond the underlying systems and processes, which enable resilience and error… (More)
C-suites and boardrooms are missing a critical element: female leadership.
Fluctuating financial health, continuing demands for better and more consistent care quality and patient safety and a dwindling capacity to meet increasing service demands from patients are just some of the pressures motivating hospitals to focus on performance improvement.
A discussion among industry leaders on improving performance in the era of quality improvement.
Coaching for results: Expert guidance can help leaders set priorities, make the right decisions and improve results.