Kamonwan Taohai

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The objective of this research was to compare the seven main functions of ATM banking services from five banks in Thailand. The selection of the five ATM banks was based on the fact that they contained different hierarchical menu structures. In the research, four groups each with 200 participants were separated into two parts. The first group of(More)
A new design of ATM interface for banking services in Thailand with a new hierarchical menu structure based on the seven most frequently used tasks is presented. A total, of 105 participants from five different work occupations were used to test the design. Participants were asked to use the new design and a well known existing design. Simulators of the new(More)
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