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a r t i c l e i n f o With the rapid development of information technologies, user-generated contents can be conveniently posted online. While individuals, businesses, and governments are interested in evaluating the sentiments behind this content, there are no consistent conclusions on which sentiment classification technologies are best. Recent studies(More)
Decision tree (DT) is one of the most popular classification algorithms in data mining and machine learning. However, the performance of DT based credit scoring model is often relatively poorer than other techniques. This is mainly due to two reasons: DT is easily affected by (1) the noise data and (2) the redundant attributes of data under the circumstance(More)
Competitive Intelligence is one of the key factors for enterprise risk management and decision support. However, the functions of Competitive Intelligence are often greatly restricted by the lack of sufficient information sources about the competitors. With the emergence of Web 2.0, the large numbers of customer-generated product reviews often contain(More)
In the era of Web 2.0, huge volumes of consumer reviews are posted to the Internet every day. Manual approaches to detecting and analyzing fake reviews (i.e., spam) are not practical due to the problem of information overload. However, the design and development of automated methods of detecting fake reviews is a challenging research problem. The main(More)
With the increasing popularity of social networking sites and Web 2.0, people are building social relationships and expressing their opinions in the cyberspace. In this study, we introduce several novel methods to identify online communities with similar sentiments in online social networks. Our preliminary experiment on a real-world dataset demonstrates(More)
With the Web 2.0 paradigm, a huge volume of Web content is generated by users at online forums, wikis, blogs, and social networks, among others. These user-contributed contents include numerous user opinions regarding products, services, or political issues. Among these user opinions, certain comparison opinions exist, reflecting customer preferences.(More)
Because of the sheer volume of consumer reviews posted to the Internet, a manual approach for the detection and analysis of fake reviews is not practical. However, automated detection of fake reviews is a very challenging research problem given the fact that fake reviews could just look like legitimate reviews. Guided by the design science research(More)