Kaan Katircioglu

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The increasingly dynamic nature of business-to-business electronic commerce has produced a recent shift away from fixed pricing and toward flexible pricing. Flexible pricing, as defined here, includes both differential pricing, in which different buyers may receive different prices based on expected valuations, and dynamic-pricing mechanisms, such as(More)
In this paper we present a technical framework that supports sense and respond (SaR), the approach that enables an enterprise to adapt to a rapidly changing business environment. To implement the SaR approach, an enterprise proactively monitors trends and uses effective decision-support tools to help it act in a timely manner. We describe two pilot projects(More)
We describe an IBM strategic consulting offering involving a methodology and an analytic tool. The methodology, the Risk and Opportunity Assessment, provides a systematic approach for diagnosing problems in the value chain of the enterprise, and for selecting and prioritizing e-business initiatives. Applying this methodology involves the use of an analytic(More)
Utility computing provides a pay-as-you-go approach to information systems in which Application Providers (e.g., web sites) can better manage their costs by adding capacity in response to increased demands and shedding capacity when it is no longer needed [24]. This paper develops a framework for Application Providers using a cluster design to determine the(More)
LIMITED DISTRIBUTION NOTICE: This report has been submitted for publication outside of IBM and will probably be copyrighted if accepted for publication. It has been issued as a Research Report for early dissemination of its contents. In view of the transfer of copyright to the outside publisher, its distribution outside of IBM prior to publication should be(More)
In this paper, we present a framework for developing discrete-event simulation models for resource-intensive service businesses. The models simulate interactions of activities of demand planning of service engagements, supply planning of human resources, attrition of resources, termination of resources and execution of service orders to estimate business(More)
Typically, IT projects are delivered over-budget and behind schedule. In this paper, we explore the effects of common project management practices that contribute to these problems and suggest a better alternative that can utilize resources more effectively. Our alternative approach uses (a) a thorough analysis of risks affecting activities in a project(More)