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Workflows in the service industry sometimes need to deal with multi-fold increases in customer demand within a short period of time. Such spikes in service demand may be caused by a variety of events including promotional deals, launching of new products, major news or natural disasters. Escalation strategies can be incorporated into the design of a… (More)
BNR and Harvard have jointly designed an experimental ATM switch called CreditSwitch with sixteen 622-Mbps ports. Expected to be operational in early 1995, the switch will support credit-based flow control and full-speed multicast. This paper gives a brief overview of the switch architecture and its design goals.
Workflows in the service industry are subject to exceptional circumstances that affect the ability to complete work in a timely manner. For instance, workflows may need to deal with sudden spikes in customer demand due to a variety of events such as promotional deals, product launches, major news, or natural disasters. Escalation strategies can be… (More)
1 Information contained in this paper is the subject of and protected by one or more patents, patent applications and/or other forms of intellectual property rights. No license, actual or implied, is granted under those rights. Abstract We present a comparison of two technologies for use in implementing a wireless data path. The target environment is a… (More)