Juha Kettunen

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introDuction Working environments are changing from the traditional model. An increasing amount of work takes place in networked and virtual environments which are not tied to one place and time. The work environment is defined " virtual, " when the employee uses information and communication technology (ICT) for collaboration (Vartiainen, 2006). The(More)
introduCtion Strategic planning is a matter of mapping the route between the perceived present circumstances and the desired future situation. Strategic management adapts higher education institutions (HEI) to their environment including educational policy, local demand for skilled labor, and other factors. The purpose of HEIs is to positively affect the(More)
aBStract This chapter presents the strategies of higher education institutions and how they can be described using the balanced scorecard approach. The pedagogical ICT strategy describes the virtual learning and e-entrepreneurship in higher education. Strategic themes are presented to describe what management believes must be done to succeed and achieve the(More)
Knowledge-based assets, intellectual property, and capital play a fundamental role in an enterprise's competitiveness , especially in small knowledge intensive enterprises. Small knowledge intensive enterprises need to create new ways of operating in order to manage the intellectual and knowledge-based assets in their organizations more efficiently.(More)
The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new concept(More)