Joy van Helvert

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Scenario-based User Needs Analysis or SUNA is a method for envisioning, clarifying and refining ideas for developing software products and services usually where there are two or more parties involved. Its strengths lie in the elicitation and analysis of user needs encapsulated in 'day in the life of' style scenarios, and the management of collaboration.(More)
The Metalogue project aims to develop a multi-modal, multi-party dialogue system with metacognitive abilities that will advance our understanding of natural conversational human-machine interaction and dialogue interfaces. This paper introduces the vision for the system and discusses its application in the context of debate skills training where it has the(More)
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