Joy Goodman-Deane

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Although landmarks are an integral part of navigation, they have rarely been used explicitly within electronic pedestrian navigation aids. We describe a two-part study into the use of landmarks in such aids, using a set of field experiments. The first part investigated whether such devices can be effective for older adults (over 60 years old), who might(More)
Although landmarks are an integral aspect of navigation, they have rarely been used within electronic navigation aids. This paper describes the design of a pedestrian navigation aid for a handheld computer, which guides the user along a route using photographs of landmarks, together with audio and text instructions that reference these landmarks. This aid(More)
This paper reports the results of two connected surveys of computer and Internet use among the older population in the UK. One hundred and twenty questionnaires and interviews were completed with participants aged over 55 in Derbyshire and 353 questionnaires and interviews with over 50s in Scotland. Rates of use, computer and Internet activities, and(More)
Although information about users is vitally important in inclusive design, its use is often limited. The literature suggests that this is, at least in part, due to the ways in which the information is provided, which do not always match designers’ needs. We therefore conducted a study to discover the information formats that designers do and do not like and(More)
The population of the world is ageing, and the proportion of older people is increasing in both the developed and developing world. This is due to both a combination of a low birth rate and increased longevity. For example, in Finland, Italy, Poland and Portugal the proportion of people aged 65 and over doubled between 1960 and 2004 [7]. This demographic(More)
This paper describes a software tool that demonstrates the effects of common vision and hearing impairments on image and sound files. This helps designers to understand and empathize with the difficulties that less able users might experience when using their products and interfaces. A range of impairments and severity levels are simulated and guidance is(More)
Numerous methods have been developed to help designers to understand and consider the needs and desires of end-users, but many have had limited uptake in design practice. In order to understand why this is and to enable the development of more effective methods and tools, it is important to uncover how designers themselves think about and react to these(More)
Executive Summary Modern technology has made great changes to the way businesses work. In particular, business meetings no longer need to be held face-to-face. People from distant locations can communicate through technology, rather than wasting hours or even days in travelling. But are distributed meetings effective? This report investigates the factors(More)
Many countries have an increasingly aging population. In recent years, mobile technologies have had a massive impact on social and working lives. As the size of the older user population rises, many people will want to continue professional, social and lifestyle usage of mobiles into 70s and beyond. Mobile technologies can lead to increased community(More)
Many methods have been developed and adapted to help designers to understand, empathise with, and quantify users’ situations, both through direct user involvement and more indirect use of user data. These methods vary widely, with different goals and suited for use in different situations. However, designers often find it difficult to select the most(More)