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Based on 45 interviews and significant documentation , we explore the offshore outsourcing experiences of a US-based biotechnology company. This company offshore outsourced 21 IT projects to six suppliers in India. Senior managers and the official documents from the Program Management Office consistently reported that offshore out-sourcing was successful in(More)
Purpose – The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: " Social, managerial and knowledge aspects in global IT sourcing ". Design/methodology/approach – The paper examines trends by regions including Brazil, Russia, India and China and also trends in Captive Centres and(More)