José C. Castillo

Publications9
h-index5
Citations457
Highly Influential Citations38
Claim Author Page
Author pages are created from data sourced from our academic publisher partnerships and public sources.

Recommended Authors

  • H. Hartson
  • 101 Publications, 4,040 Citations
  • J. Carroll
  • 504 Publications, 15,701 Citations
  • M. Rosson
  • 384 Publications, 15,662 Citations
  • J. Carroll
  • 269 Publications, 10,987 Citations
  • Publications
  • Influence
Remote evaluation: the network as an extension of the usability laboratory
TLDR
We propose methods for remote usability evaluation wherein the evaluator, performing observation and analysis, is separated in space and/or time from the user. Expand
  • 229
  • 16
Remote evaluation for post-deployment usability improvement
TLDR
The usual kinds of alpha and beta testing do not qualify as formative usability evaluation because they do not yield detailed data observed during usage and associated closely with specific task performance. Expand
  • 96
  • 10
  • PDF
The User-Reported Critical IncidentMethod for Remote Usability Evaluation
TLDR
We investigate feasibility and effectiveness of a cost-effective remote usability evaluation method for real-world applications used by real users doing real tasks in real work environments. Expand
  • 31
  • 6
  • PDF
Remote usability evaluation: can users report their own critical incidents?
TLDR
In this paper, we briefly introduce the user-reported critical incident method (originally called semi-instrumented critical incident gathering) for remote usability evaluation, and describe results and lessons learned in its development and use. Expand
  • 89
  • 4
Remote Usability Testing Methods a la Carte
TLDR
We review and informally compare several approaches to remote usability evaluation with respect to quantity and quality of data collected and the effort to collect the data. Expand
  • 5
  • 2
Critical Incident Data and Their Importance in Remote Usability Evaluation
TLDR
The user-reported critical incident method is a method for remote, contemporaneous reporting of critical incidents by users for usability improvement. Expand
  • 7
Trusting Remote Users… Can They Identify Problems Without Involving Usability Experts?
Based on our belief that critical incident data, observed during usage and associated closely with specific task performance are the most useful kind of formative evaluation data for finding and… Expand
Leiomiomatosis uterina de grandes elementos en una paciente joven
Technical Report Remote Usability Testing Methods a la Carte
Although existing lab-based formative usability testing is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led developers to turn… Expand