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Kraut et al. (1998) reported small but reliable negative effects of using the Internet on measures of social involvement and psychological well-being among Pittsburgh families in 1995-1996. We called the effects a " paradox " because participants in the sample used the Internet heavily for communication, which generally has positive effects. In a 3-year… (More)
E ffective work groups engage in external knowledge sharing—the exchange of information, know-how, and feedback with customers, organizational experts, and others outside of the group. This paper argues that the value of external knowledge sharing increases when work groups are more structurally diverse. A structurally diverse work group is one in which the… (More)
Geographically dispersed teams are rarely 100% dispersed. However, by focusing on teams that are either fully dispersed or fully co-located, team research to date has lived on the ends of a spectrum at which relatively few teams may actually work. In this paper, we develop a more robust view of geographic dispersion in teams. Specifically, we focus on the… (More)
and three anonymous reviewers for thoughtful comments on this manuscript.
Significant increases in the geographic distribution of work have been touted widely. Yet a large body of evidence suggests that close proximity is beneficial to relationships and group interaction. We examine these benefits through the lens of research on the mere presence of others, face-to-face communication, shared social settings, and frequency of… (More)
Scientific and engineering research increasingly involves multidisciplinary collaboration, sometimes across multiple organizations. Technological advances have made such cross-boundary projects possible, yet they can carry high coordination costs. This study investigated scientific collaboration across disciplinary and university boundaries to understand… (More)
Online relationships are less valuable than offline ones. Indeed, their net benefit depends on whether they supplement or substitute for offline social relationships.