Joleen Pfefer

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The University of Missouri - Columbia (MU) has a student population of approximately 23,000. Since undergraduates arrive at MU with varying degrees of computer literacy and experience, the Committee on Undergraduate Education (CUE) and Information and Access Technology Services (IAT Services) partnered to develop a new computer proficiency (CP) requirement(More)
At the University of Missouri - Columbia's Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar training programs. Benchmarking studies assess best practices from organizations throughout the world and measures actual training operations against those best practices. InfoTech(More)
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