John Sabou

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Crisis management frameworks are typically associated with concepts related to command and control or “hierarchical” decisionmaking. However, advancements in communication technologies and new media platforms have brought new prospects to the design of crisis management frameworks. Social media platforms, for example, enable volunteering citizens to(More)
This paper explores the difficulties of collaboration between Volunteer and Technical Communities (V&TCs) and Humanitarian Response Organisations (HROs). The phenomenon of digital volunteers and their role in collecting and analyzing social media data provided by disaster affected populations has brought unprecedented opportunities and challenges to the(More)
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