John Pourdehnad

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Pedagogical research has demonstrated that while traditional teaching methods can be useful for imparting factual information ("cold knowledge"), simulations and video games are more effective in teaching decision-making processes ("warm knowledge"). Advances in video game creation allow the development of multi-agent, artificial society simulators with(More)
This paper explores the relationship between Systems and Design Thinking. It specifically looks into the role of Design in Systems Thinking and how looking at the world through a systems lens influences Design. Our intention is to show the critical concepts developed in the Systems and Design Thinking fields, their underlying assumptions, and the ways in(More)
Most of us are familiar with the role of “black boxes” as they exist in aircraft. We know that they are there to help us learn from mistakes and thereby improve the performance of aircraft and the aviation system as a whole. Imagine what would happen if the aviation system did not learn and adapt to changes quickly and efficiently. Unfortunately, this is(More)
The purpose of this Capstone is to explore the possible roles Information Technology (IT) could play in the success of the organization as it transforms into a workplace capable of adapting to the disruptive nature of digital technology. This is accomplished by identifying the positive value to the organization provided by digital technology and social(More)
This capstone threads theories on work, play, and learning in order to present their integration as a new, future construct of the organizational experience. I argue that that an organization’s true competitive advantage is the quality of work life of its employees. To substantiate this view, I employ a cross-disciplinary framework to explore the(More)
This capstone describes how Interactive Planning, a methodology of Systems Thinking, was implemented to address complex organizational problems. The paper focuses on how a group of scholars from the graduate program of Organizational Dynamics in the School of Arts and Sciences at the University of Pennsylvania addressed the systemic problems of the(More)
Lately, many social systems (i.e., countries, organizations and projects) are experiencing adverse situations that are characterized as “dynamic complexity.” These situations usually co-produce disruptions in the day-today operations as a result of which many social systems become partially extinct. We posit this is because these situations are not clearly(More)
Systems diagnoses have been effectively used to understand many complex organizational systems within healthcare, government, military, and global corporate enterprises. Systems methodologies have been effectively used to change the direction and improve the outcomes of complex organizational systems. We feel that framing cardiac arrest survival as a(More)
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