• Publications
  • Influence
Making Use: Scenario-Based Design of Human-Computer Interactions
TLDR
In this book John Carroll shows how a pervasive but underused element of design practice, the scenario, can transform information systems design.
Usability engineering - scenario-based development of human-computer interaction
TLDR
This book focuses on the realities of product development, showing how user interaction scenarios can make usability practices an integral part of interactive system development.
The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill
TLDR
This book describes a quite different instructional paradigm that uses what learners do spontaneously to find meaning in the activities of learning, and demonstrates that the minimalist approach outperforms the standard "systems approach" in every relevant way.
Five reasons for scenario-based design
HCI Models, Theories, and Frameworks: Toward a Multidisciplinary Science
Finally-a thorough pedagogical survey of the multidisciplinary science of HCI. Human-Computer Interaction spans many disciplines, from the social and behavioral sciences to information and
Getting around the task-artifact cycle: how to make claims and design by scenario
TLDR
The approach leverages development practices of current HCI with methods and concepts to support a shift toward using broad and explicit design rationale to reify where in a design process, why the authors are there, and to guide reasoning about where they might go from there.
Measuring Mobile Users' Concerns for Information Privacy
TLDR
A 9-item scale was shown to reasonably represent the dimensionality of mobile users' information privacy concerns (MUIPC), categorized as perceived surveillance, perceived intrusion, and secondary use of personal information.
...
...