Learn More
Received: 30 April 2008 Revised: 30 September 2008 2nd Revision: 18 June 2009 Accepted: 21 June 2009 Abstract Decision making in traditional software development lies with the project manager. In contrast, Agile software development teams are empowered to make decisions, while the role of project manager has changed from one of command and control (i.e. to(More)
The emerging transformation from a product oriented economy to a service oriented economy based on Cloud environments envisions new scenarios where actual QoS (Quality of Service) mechanisms need to be redesigned. In such scenarios new models to negotiate and manage Service Level Agreements (SLAs) are necessary. An SLA is a formal contract which defines(More)
As Information Systems Development (ISD) organisations face increasing market demands, ISD strategies such as Agile development and Global Systems Development (GSD) have been employed to help address these demands. With anecdotal evidence pointing to substantially successful implementations, organisations are beginning to embrace the combination of these(More)
As modern information systems become increasingly business- and safety-critical, it is extremely important to improve both the trust that a user places in a system and their understanding of the risks associated with making a decision. This paper presents the STRAPP framework, a generic framework that supports both of these goals through the use of(More)