This paper describes the design and implementation of an agentbased system that provides automatic interpretation and content highlighting of electronic text. The architecture has been deployed in a commercial product that provides email content interpretation that allows a user to acquire a fast overview of their email message content.
We argue that trust is an important aspect in how people make use of computers, and that designing interfaces which take trust into account and reason using trust will result in more effective, comfortable interactions for the user. One method that may provide results is the encouragement of anthropomorphism on the part of the user. Trust and… (More)
This paper provides a framework for the design and development of personal information appliances - interactive technologies which aim to assist users in managing personal information in organisational, group and environmental contexts. The emphasis is on integration, both in terms of the development of integrated families of appliances and in terms of way… (More)
This paper describes the development and initial evaluation of a novel system for providing force-feedback to a user' s' hand in a virtual environment. The development addresses the problem of providing simple (robust and low cost) but effective sensory cues to assist a user in grasping virtual objects. The approach is to provide approximate but distinctive… (More)
To the 'person on the street,' it is an accepted truth that computers are hard to use and that 'that's the way things are.' It is unfortunate that an entire generation (or more) of people has this conception – ultimately it would seem that as HCI practitioners we have failed in our self-appointed task of promoting and advancing ease of use. It may also seem… (More)
The modem lifestyle is characterised by its complexity and speed. There is an extra layer of complexity for families where both parents are trying to balance conflicting demands of work and family. This paper describes one approach to address this problem-a Personal Equilibrium Tool or PET, a tool to help coordinate activity and balance work and family… (More)
There are now many ways of sending messages (such as faxes, telephone calls, pages, emails, etc.) and a corresponding multitude of ways of responding to them. Part of this variety arises from the separate systems that are used for each type of message, and part from the different services that each system might employ (e.g. different telephone and cellular… (More)