Joel Whitesel

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This study presents the findings of the quality of the 107 Fortune 500 B2C e-commerce Web sites. Eight key quality factors used for measurement are communication, navigation, graphics, texts, interactive shopping, sales promotions, customer service, and overall satisfaction. A total of 321 student online shoppers participated in the study. The findings(More)
OBJECTIVE The therapeutic specificity of patient education about schizophrenia was investigated in a randomized controlled study comparing the effects of two styles of group educational intervention. METHODS Thirty-three adult inpatients with schizophrenia were assigned in a stratified random manner either to an experimental patient education group that(More)
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