Joel Cutcher-Gershenfeld

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This paper presents a new approach to modeling and analyzing organizational culture, particularly safety culture. We have been experimentally applying it to the NASA manned space program as part of our goal to create a powerful new approach to risk management in complex systems. We describe the approach and give sample results of its applications to(More)
Collective bargaining, a core social institution, faces a fundamental transformational challenge. National survey data provide unique insights into the current status of the bargaining process — revealing challenges and opportunities. Awareness and use of interest-based bargaining principles is widespread but complicated by underlying tensions between labor(More)
The first national survey data on interest-based bargaining (IBB) in labor relations reveal broad awareness of IBB, contrasting union and management views, and variation by negotiator experience and gender. A majority of negotiators are aware of IBB, and approximately one-third of management negotiators and nearly one-half of union negotiators report using(More)
Examining data from two national surveys of matched pairs of union and management lead negotiators, the authors evaluate the current state of practice in labor relations and test several propositions related to the transformation of American industrial relations. They find that 30-40% of the parties reported that they had introduced negotiated,(More)
Safety is an emergent, system property that can only be approached from a systems perspective. Some aspects of safety can be observed at the level of the particular components or operations, and substantial attention and effort is usually devoted to the reliability of these elements, including elaborate degrees of redundancy. However, the overall safety of(More)