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The think aloud method is widely used in usability research to collect user's reports of the experience of interacting with a design so that usability evaluators can find the underlying usability problems. However, concerns remain about the validity and usefulness of think aloud in usability studies. In this panel we will present current studies of the(More)
As an independent system operator, the Electric Reliability Council of Texas (ERCOT) is responsible for the security and reliability of the ERCOT grid. Participation by load in the restructured ERCOT market is viewed as a means of enhancing competition in those markets, mitigating unwarranted price spikes, and preserving system reliability. Customers with(More)
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