Joan Antoni Pastor

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This paper seeks to analyze the relevance of critical success factors along SAP implementation phases. The ASAP implementation methodology is used as the SAP implementation reference model. Applying a process quality management method and the grounded theory method, we derive a matrix of critical success factors versus ASAP processes. Then, we evaluate the(More)
During the last years some researchers have studied the topic of critical success factors in ERP implementations, out of which 'training' is cited as one of the most ones. Up to this moment, there is not enough research on the management and operationalization of critical success factors within ERP implementation projects. This technical research report(More)
Enterprise Systems (ES) are now established business operating systems in many organizations worldwide. Knowledge management research in ES has been significantly focused on the creation, sharing and storage of knowledge. However, it is often not clear what type of 'knowledge' has to exactly managed. Therefore, there is a need to address the epistemological(More)
A method and a tool for supporting transaction design in conceptual modelling of information systems is presented. The method derives automatically a transaction specification that integrates in a uniform manner the updating of base and derived information and the checking and maintenance of integrity within an information base conceptual schema.(More)