JoAnn T. Hackos

Learn More
Information delivered through the computer means many things today. You may embed online help within the software applications you develop, deliver online documentation on CD-ROMs or floppy disks, or establish information databases to be accessed through a company intranet or on the World Wide Web. Some companies distribute nearly all of the information(More)
Field Methods are a collection of tools and techniques for conducting studies of users, their tasks, and their work environments in the actual context of those environments. The promise of such methods is that they help teams design products that are both useful and usable by providing data about what people really do. Participants in this forum will(More)
To identify some of the research questions and needs of most importance to industry professionals and academics, we conducted a Technical Communication Industry Research Survey that posed a common set of questions about research. Here we report the results, which suggest some differing priorities for academics and industry professionals, but also some(More)
L Notes Permission to make digitol/hnrd copies ofoll or parl ofthis mnterinl fir personal or chusroom use is gmnted without fee provided that lhe copies are not made or distributed for profit or commercial ndvanlnge. the copyright nolice, the title ofthe publication and ifs date appear. and notice is given lhnt copyright is by permission ofthe ACM, Inc. To(More)
  • 1