João Varajão

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In modern day's institutions, risk management plays a crucial role as it aims to minimize the likelihood of adverse events and contributes to improve the quality of services delivery. In health care, an effective risk management is only possible if supported by information systems that can produce high quality measures and meaningful risk indicators. These(More)
Systems simulation has been widely used in the last decades in order to analyze the impact of different scenarios in several areas, and its application to information systems in no exception. Analyzing information systems through simulation models is simultaneously much more affordable; it is required a smaller amount of resources and it is less disruptive(More)
AbstrAct Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly(More)