João F. Proença

We don’t have enough information about this author to calculate their statistics. If you think this is an error let us know.
Learn More
In service systems, variability is encountered in many components, interfaces, and entities interacting with the system. There could be variations in service system performance across different usage situations and conditions. There could be operator-introduced variations in operating the system, and there could be customer-introduced variability in service(More)
  • 1