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Recently, strong interests in the real-time performance management are increasing to gain competitive advantages in the rapidly changing business environment. For better business performance or continuous process improvement of an enterprise, real-time measurement and analysis of the performance of managerial activities is essential. Business activity(More)
Recently, strong interests in the real-time performance management are increasing to gain competitive advantages in the rapidly changing business environment. For better business performance or continuous process improvement of an enterprise, real-time measurement and analysis of the performance of managerial activities is essential. Business activity(More)
For better business performance or continuous process improvement of an enterprise, real-time measurement and analysis of the performance of managerial activities is essential. Business Activity Monitoring (BAM) which provides real-time access to key performance indicators or business processes is one of core elements for successful BPM system. Since(More)
In the diagnosis phase of business process management (BPM), the operational processes are analyzed to identify problems and to find things that can be improved. And in the process design phase of BPM, to-be process is newly designed and analyzed. Proposed in this paper is a two-stage process analysis for process (re)design using the process-based(More)
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