Jesper Arent

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Software Process Improvement (SPI) is an approach to systematic and continuous improvement of a software producing organization's ability to produce and deliver quality software within time and budget constraints. SPI initiatives often experience difficulties and problems when the improvements are going to be implemented and institutionalized in the(More)
One of the most popular ways to improve the software development capability in organizations is to embark upon a Software Process Improvement (SPI) program often based on a normative model. Main concerns in such a SPI program includes creating commitment towards SPI, involving all parts of the organization in the SPI program, and creating opportunities for(More)
The authors reviewed 200 requests for records of psychiatric patients submitted to a university-affiliated hospital in May and June 1983. They looked at the sources of and reasons for the requests and subsequent uses and handling of released information. A survey of 32 patients who released all or part of their records indicated that most felt strongly(More)
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