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Standardized and objective design criteria for evaluating web-based learning platforms can effectively distinguish the quality of a platform and, therefore, contribute in improving web-based learning outcomes. This is a two-phase study, in which Delphi technique and heuristic evaluation were employed in the first phase to develop the evaluation criteria and(More)
In order to serve the on-line users who do shopping for 24 hours, the on-line shopping systems platform is more complicated than traditional one. Therefore, the user interface usability problems become a critical issue. Take the Yahoo!kimo shopping mall as a test platform. In this paper, the data collection method of thinking-aloud was adopted to record the(More)
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