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While much is known generally about predictions of customer-perceived service quality, their application to health services is rarer. No attempt has been made to examine the impact of social support and patient education on overall service quality perception. Together with six quality dimensions identified from the literature, this study seeks to provide a(More)
BACKGROUND Effective talent development requires robust supervision. However, the effects of supervisory styles (coaching, mentoring and abusive supervision) on talent development and the moderating effects of clinical learning environment in the relationship between supervisory styles and talent development among public hospital trainee doctors have not(More)
  • Hayrol Azril, MOHAMED SHAFFRIL, Jegak ULI
  • 2010
Work performance has been identified as the significant key for organizations to gain competitive advantage and superior productivity. Thus, this study intends to discover what exactly affect work performance among employees of government agriculture agencies in Malaysia. A total of 180 employees were selected as the respondents for this study. The(More)
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