Jeff Andersen

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This paper presents the results of a laboratory study involving Mailvelope, a modern PGP client that integrates tightly with existing webmail providers. In our study, we brought in pairs of participants and had them attempt to use Mailve-lope to communicate with each other. Our results shown that more than a decade and a half after Why Johnny Can't(More)
Secure email is increasingly being touted as usable by novice users, with a push for adoption based on recent concerns about government surveillance. To determine whether secure email is ready for grassroots adoption, we employ a laboratory user study that recruits pairs of novice users to install and use several of the latest systems to exchange secure(More)
Private Webmail 2.0 (Pwm 2.0) improves upon the current state of the art by increasing the usability and practical security of secure email for ordinary users. More users are able to send and receive encrypted emails without mistakenly revealing sensitive information. In this paper we describe four user interface traits that positively affect the usability(More)
Users today share a great deal of private information on the Web. While HTTPS protects this data during transmission, it does not protect data at rest, nor does it protect user data from the websites which store or transmit that data. These issues can be addressed with user-to-user encryption, an approach where data is encrypted and decrypted at the user's(More)
In this paper, we describe a user study we are conducting that compares PGP, IBE, and password-based secure email. This will be the first study that compares wholly different key management schemes while holding the overall system and interface design constant, thereby reducing confounding factors. Our goal is to establish the inherent usability differences(More)
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