Jeannette Braun

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In more than one respect, visual search for the most salient or the least salient item in a display are different kinds of visual tasks. The present work investigated whether this difference is primarily one of perceptual difficulty, or whether it is more fundamental and relates to visual attention. Display items of different salience were produced by(More)
Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible service processes (FSP) and for implementing them as workflows is outlined. The development, continuous improvement and application of this methodology are analyzed in the framework of(More)
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