Jaspaljeet Singh Dhillon

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Health care systems in many developed countries are rapidly approaching a crisis point. The reasons are an aging population, a shrinking number of workers, health care costs increasing faster than the economy, expensive new treatment options, poor public finances, and the reducing pool of health care professionals. The problem is compounded by the fact that(More)
Designing healthcare systems for the elderly is a challenging endeavour. Telehealth systems are gaining popularity among elderly users, but such applications are mostly doctor-centric and are predominantly used for managing and/or treating diseases instead of preventing them. They do little to motivate patients to change their lifestyle and proactively(More)
Telehealth and telecare applications are a promising technology for improving the quality of care while using healthcare resources more effectively. Major obstacles to a more widespread use are the high initial costs and a vendor specific design, which makes it difficult and expensive to add new functionalities. The Internet offers an opportunity to make(More)
Over the past decade increasing healthcare and elderly care costs and demographic changes are rapidly making traditional healthcare concepts unaffordable for many developed countries. Telecare and telehealth applications have become increasingly popular because of their promise to reduce costs and staffing requirements while maintaining or even improving(More)
Home telehealth systems are gaining popularity among seniors, but they are mostly doctor centric, focused on managing diseases instead of preventing them, and do not take into account the social needs of the users. Increasing numbers of seniors going online opens up opportunities to address the shortcomings of current telehealth systems. We have developed a(More)
Home telehealth applications are increasingly gaining in popularity among patients due their promise to use healthcare resources more effectively and hence to lower costs. Commercial telehealth systems usually employ patient stations and vital sign monitoring equipment in order to fulfill the need of medical professionals by enabling close monitoring of(More)
Despite significant advances in medicine, diabetes mellitus remains a major health problem among diabetes patients (diabetics). Diabetes in Malaysia has become increasingly critical along with diabetes complications. Diabetes Self-Management Applications (DSMA) are impactful patient-centered tools that has immense potential in enabling diabetics to manage(More)
The past decade has seen healthcare costs rising faster than government expenditure in most developed countries. Various telehealth solutions have been proposed to make healthcare services more efficient and cost-effective. However, existing telehealth systems are focused on treating diseases instead of preventing them, suffer from high initial costs, lack(More)
mHealth refers to the emerging mobile communications and network technologies for healthcare. With the penetration of smartphones and tablets, many healthcare apps for self-care have been deployed to cater to the needs of mobile healthcare today. This paper systematically reviews the factors influencing the effective use of mHealth apps for self-care.(More)
In many organizations, especially in most utility companies including Company X, revenue collection is a major issue when customers face difficulties in paying their utility bills before the deadline. There are many reasons for this problem but it becomes a serious financial issue for the organizations when the cumulative amount of bad debts reached a(More)