Janja Nograsek

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E-government has been the subject for benchmarking since the beginning of this decade, with several well-established surveys on the subject. These surveys employ different models for assessing the maturity of services, e-readiness, digital divide, and other relevant factors, leading to varying conclusions concerning the state of e-government in individual(More)
Relationship between technology and organisational changes in public sector has become the subject of increasingly intensive research within the last decade. Studies dealing such relationship could be divided in two major groups first group regards ICT in the e-government period as the key factor of organizational transformation and the second group regards(More)
Change management in e-government implementation is a very complex issue. E-government services are frequently distributed over different IT systems and organizations. There are also events from outside the public administration that cause changes such as government policies and legislation, public-private partnership, etc., and finally a huge resistance to(More)
Methodologies for evaluation of e-government policies do not provide enough valuable information to policy makers in conducting quality planning of e-government initiatives. Consequently, user acceptance of egovernment services is below government anticipations, while the expected effects in terms of reducing costs and increasing the effectiveness of public(More)
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