Janice Singer

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Selecting a research method for empirical software engineering research is problematic because the benefits and challenges to using each method are not yet well catalogued. Therefore, this chapter describes a number of empirical methods available. It examines the goals of each and analyzes the types of questions each best addresses. Theoretical stances(More)
Sociological and technical difficulties, such as a lack of informal encounters, can make it difficult for new members of noncollocated software development teams to learn from their more experienced colleagues. To address this situation, we have developed a tool, named Hipikat that provides developers with efficient and effective access to the group memory(More)
Software engineering is an intensively people-oriented activity, yet too little is known about how designers, maintainers, requirements analysts and all other types of software engineers perform their work. In order to improve software engineering tools and practice, it is therefore essential to conduct field studies, i.e. to study real practitioners as(More)
Software engineering is a human task, and as such we must study what software engineers do and think. Understanding the normative practice of software engineering is the first step toward developing realistic solutions to better facilitate the engineering process. We conducted three studies using several data-gathering approaches to elucidate the patterns(More)
In this paper, we present NavTracks, a tool that supports browsing through software. NavTracks keeps track of the navigation history of software developers, forming associations between related files. These associations are then used as the basis for recommending potentially related files as a developer navigates the software system. We present the(More)
This paper presents work practice data of the daily activities of software engineers. Four separate studies are presented; one looking longitudinally at an individual SE; two looking at a software engineering group; and one looking at company-wide tool usage statistics. We also discuss the advantages in considering work practices in designing tools for(More)
BARBARA A. KITCHENHAM1∗, GUILHERME H. TRAVASSOS2, ANNELIESE VON MAYRHAUSER3, FRANK NIESSINK4, NORMAN F. SCHNEIDEWIND5, JANICE SINGER6, SHINGO TAKADA7, RISTO VEHVILAINEN8 and HONGJI YANG9 1Department of Computer Science, Keele University, Staffordshire, ST5 5BG, U.K. 2COPPE/UFRJ, BR and DCS/ESEG, University of Maryland, A. V. Williams Bldg., College Park MD(More)
Global software teams face challenges when collaborating over long distances, such as communicating changes in the project. During a four-month case study at IBM Ottawa Software Lab we observed the collaboration patterns of a multi-site development project team. In this period, we inspected project documentation, interviewed team leaders, attended project(More)
New knowledge in science and engineering relies increasingly on results produced by scientific software. Therefore, knowing how scientists develop and use software in their research is critical to assessing the necessity for improving current development practices and to making decisions about the future allocation of resources. To that end, this paper(More)
The popularity of empirical methods in software engineering research is on the rise. Surveys, experiments, metrics, case studies, and field studies are examples of empirical methods used to investigate both software engineering processes and products. The increased application of empirical methods has also brought about an increase in discussions about(More)