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This article presents a public goods-based theory that describes the process of producing multifirm, alliance-based, interorga-nizational communication and information public goods. These goods offer participants in alliances collective benefits that are (a) rlorrescllrdable, in that they are available to all alliance partners whether or not they have(More)
This paper extends theories of public goods to interactive communication systems. Two key public communication goods are identified. Connectivity provides point-to-point communication, and communality links members through commonly held information, such as that often found in databases. These extensions are important, we argue, because communication public(More)
T his research elaborated and empirically tested the individual action component of the collective action model as applied to individual contributions to organizational information commons. The model extended prior theory and research by making six elaborations on the classic collective action model based on unique characteristics of information goods(More)
This article conceptualizes how the affordances of enterprise social networking systems can help reduce three challenges in sharing organizational knowledge. These challenges include location of expertise, motivation to share knowledge, and social capitalization in the form of developing and maintaining social ties with knowledge providers to actualize(More)
In most cases authors are permitted to post their version of the article (e.g. in Word or Tex form) to their personal website or institutional repository. Authors requiring further information regarding Elsevier's archiving and manuscript policies are encouraged to visit: a b s t r a c t This study examined age differences in perceptions of online(More)
Technology research has long faced difficulties in consistently defining technology, establishing cause-effect relations, and generating research results that generalize across technologies, users, contexts, and time (Barley, 1998). In this essay we (1) identify three of the many contributors to these difficulties, (2) mention some ambitious responses that(More)