Janell Anderson

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Being able to identify your facility as a Center of Excellence characterized by quality of patient care and services, outcomes and financial performance-sets your hospital apart from others. St. Luke's Episcopal Hospital in Houston developed a three-pronged approach to quality improvement which has helped the hospital establish and maintain its position as(More)
Frequently, education is prime when hospital administration is seeking opportunities to reduce the budget. Our hospital region faced that dilemma. This article discusses how our facility used management engineering to determine the number of education hours for each unit, based on specific negotiated criteria developed by a collaborative group, to answer(More)
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