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In this paper, we describe "Experience Prototyping" as a form of prototyping that enables design team members, users and clients to gain first-hand appreciation of existing or future conditions through active engagement with prototypes. We use examples from commercial design projects to illustrate the value of such prototypes in three critical design(More)
The role of human factors in design appears to have broadened from data analysis and interpretation into application of discovery and "user experience" design. The human factors practitioner is continually in search of ways to enhance and to better communicate their contributions, as well as to raise the prominence of the user at all stages of the design(More)
TabWorks™ book metaphor enhances the standard Win-dows™ user interface, providing an alternative way to organize applications and documents in a familiar, easy to use environment. The TabWorks interface was designed collaboratively by IDEO and XSoft and was based on a concept developed at Xerox PARe. This briefing describes how a user-centered approach(More)
IDEO This article promotes the idea that prototyping, a method regularly employed in the design and development of products and services, is a powerful means to facilitate organizational development and change. The authors present three objectives related to prototyping that facilitate behavioral change within organizations. These objectives include(More)
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