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(2010) Value-oriented process modeling : integrating financial perspectives into business process redesign. Abstract Purpose – Financial information about costs and return on investments are of key importance to strategic decision-making but also in the context of process improvement or business engineering. In this paper we propose a value-oriented(More)
It is common for large organizations to maintain repositories of business process models in order to document and to continuously improve their operations. Given such a repository, this paper deals with the problem of retrieving those models in the repository that most closely resemble a given process model or fragment thereof. Up to now, there is a notable(More)
Business practice shows that, often, different process models are employed in the various phases of the Business Process Management life cycle, each providing a different paradigm for capturing and representing the business process domain. Recently, significant efforts have been made to overcome the disintegration of process models by providing(More)
A manifesto is a "public declaration of principles and intentions" by a group of people. This manifesto is written by members and supporters of the IEEE Task Force on Process Mining. The goal of this task force is to promote the research, development, education, implementation, evolution, and understanding of process mining. Process mining is a relatively(More)
Business process modeling is heavily applied in practice, but important quality issues have not been addressed thoroughly by research. A notorious problem is the low level of modeling competence that many casual modelers in process documentation projects have. Existing approaches towards model quality might be of benefit, but they suffer from at least one(More)
—Business process models are key artifacts in the development of information systems. While one of their main purposes is to facilitate communication among stakeholders, little is known about the factors that influence their comprehension by human agents. On the basis of a sound theoretical foundation, this paper presents a study into these factors.(More)