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Although there is no analytical framework for assessing the organizational benefits of ERP systems, several researchers have indicated that the balanced scorecard (BSC) approach may be an appropriate technique for evaluating the performance of ERP systems. This paper fills this gap in the literature by providing a balanced-scorecard based framework for(More)
Relying on concepts found in prospect theory (D. Kahneman & A. Tversky, 1979), the value function of voice-based participation (i.e., the relationship between the amount of voice received and the value attached to that quantity) was examined. In keeping with tenets of prospect theory, the value function of voice exhibited a nonlinear pattern. Points were(More)
Almost every doctor who visits England comes back wanting to write an article or give a speech about socialized medicine. Because there has been so much said so many times on the subject, it has lost much of its interest.Yet, the headquarters of the California Academy of General Practice in San Francisco recently had a visitor from England who had some(More)
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