James A. Ward

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OBJECTIVE To systematically review the literature to identify interventions that improve minority health related to colorectal cancer care. DATA SOURCES MEDLINE, PsycINFO, CINAHL, and Cochrane databases, from 1950 to 2010. STUDY ELIGIBILITY CRITERIA, PARTICIPANTS, AND INTERVENTIONS Interventions in US populations eligible for colorectal cancer(More)
otal quality management (TQM) is built on the four cornerstones of customer focus, continuous process improvement, management leadership , and employee empowerment. Although empowerment is often the most difficult of the four concepts to implement effectively, organizations that have been successful in empowering their employees invariably see bottom-line(More)
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