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This paper begins with a critical review of the literature on Knowledge Management (KM), arguing that its focus on IT-based tools limits its potential for encouraging the knowledge sharing that is crucial to interactive innovation processes. Interactive innovation processes depend on the integration of knowledge across disparate social communities and(More)
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A core prescription from the knowledge management movement is that the successful management of organizational knowledge will prevent firms from 'reinventing the wheel', in particular through the transfer of 'best practices'. Our findings challenge this logic. They suggest instead that knowledge is emergent and enacted in practice, and that normally those(More)